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Effective Communication

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Sample Work From Home Policy – Is It Okay To Be Inconsistent?

Adjust your nonverbal signals according to the context. Avoid negative body language. Instead of tentatively entering a room with your head down, eyes averted, and sliding into a chair, try standing tall with your shoulders back, smiling and maintaining eye contact, and delivering a firm handshake. It will make you feel more self-confident and help to put the other person at ease. Keep stress in check How many times have you felt stressed during a disagreement with your spouse, kids, boss, friends, or coworkers and then said or done something you later regretted?

When things start to get heated in a conversation, you need something quick and immediate to bring down the emotional intensity. Recognize when you're becoming stressed. Are your muscles or your stomach tight? Are your hands clenched? Is your breath shallow? Are you "forgetting" to breathe? Take a moment to calm down before deciding to continue a conversation or postpone it. Bring your senses to the rescue.

The best way to rapidly and reliably relieve stress is through the senses—sight, sound, touch, taste, smell—or movement. For example, you could pop a peppermint in your mouth, squeeze a stress ball in your pocket, take a few deep breaths, clench and relax your muscles, or simply recall a soothing, sensory-rich image. Each person responds differently to sensory input, so you need to find things that are soothing to you. Using Your Senses to Alleviate Stress. Look for humor in the situation. When used appropriately, humor is a great way to relieve stress when communicating.

When you or those around you start taking things too seriously, find a way to lighten the mood by sharing a joke or amusing story. Be willing to compromise. If you realize that the other person cares much more about something than you do, compromise may be easier for you and a good investment in the future of the relationship. Agree to disagree, if necessary, and take time away from the situation so everyone can calm down.

Go for a stroll outside if possible, or spend a few minutes meditating. Physical movement or finding a quiet place to regain your balance can quickly reduce stress. Direct, assertive expression makes for clear communication and can help boost your self-esteem and decision-making. Being assertive means expressing your thoughts, feelings, and needs in an open and honest way, while standing up for yourself and respecting others. It does NOT mean being hostile, aggressive, or demanding.

Effective communication is always about understanding the other person, not about winning an argument or forcing your opinions on others. Empathetic assertion conveys sensitivity to the other person.

First, recognize the other person's situation or feelings, then state your needs or opinion. Escalating assertion can be used when your first attempts are not successful. You become increasingly firm as time progresses, which may include outlining consequences if your needs are not met. For example, "If you don't abide by the contract, I'll be forced to pursue legal action. Practice assertiveness in lower risk situations to start with to help build up your confidence. Or ask friends or family if you can practice assertiveness techniques on them first.

Improving Your Social Skills — Learn how to communicate more effectively, improve your conversation skills, and be more assertive. Core Listening Skills — Find tips on how to be a better listener and identify and improve the things that are getting in your way. Effective Communication PDF — How to effectively communicate in groups using nonverbal communication and active listening techniques. Are you interested in working on the WebFX Internet marketing team?

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Improving Communication Skills in Your Work and Personal Relationships

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