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2 Men Indicted In Home Improvement Scams

Police need help to identify woman who unlawfully used credit card September 13, Giving up Too Much Personal Information Be wary of having to hand over a lot of personal and financial information up-front, which might be a tipoff to an identity theft scam. In a Twitter twtr exchange, Swinnen told me the phone hack he exposed was only a theoretical vulnerability, and that he is not aware of real world criminals exploiting it. JS Jann Servidad Nov 21, Appen hires people for a wide variety of… Read More. Identity theft scam circulating on Facebook. You don't have to pay a fee to work at Starbucks or Hewlett Packard.

Empowr Review: Is it Legitimate or a Scam? Chances are you've posted funny memes or pictures on Facebook. Now imagine if you were able to get paid for that nonsense.

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The next day I called with problem and he spent time fixing it. Also sent me a receipt. Appreciate any help Thank you Gki. Hi Gayle - find reputable repair shop or engineer, and have your PC assessed professionally and legitimately.

The Jokers tried to pressure but they keep the pressure up so high that I knew something was not right. Plus I could not see my way into giving them my checking account number. They should be executed for their bold "crappiness" I looked up scams on my IPhone and discovered all of the information that these assholes were trying to use in Scamming me Thank God I avoided the pit that they dug for me I got a call yesterday at my desk number from Bakersfield, CA An indian man named James said that he was with Windows Technical Dept and my computer was at risk and he needed my IP address.

Now I'm No Fool but I decided to play along. I told him that I was at work and that my laptop is at home. He says, I'll hold while you go get it. He says, I'll call you back, what time? Then he says can I call you at 6pm, I say no. I wont be home til 8pm. At 8pm he called, 3 times in a row but he kept hanging up. Today, he called my desk again.

I told him that I dont use my laptop and that it's been dead for months. He said it's still at risk, I'll call you back.

I told him no thank you, then he got irate with me and started yelling about my security and hackers getting into my computer. I was on the internet about to log in to my bank account and I got a pop up saying that my computer is hacked and that I should call windows tech support as soon as possible. I do not usually call but for some reason I did. The guy that answered did a scan through my computer and showed me the many spywares that have been installed. One in particular that decodes my password, which he demonstrated how it works.

He went on to say my network was compromised so even if I fix my computer and re connect to the network the same thing would happen.

He went to quote prices to fix my computer it would be if I went to the store to get it fixed but to do it remotely. When he talked about getting my payment information I was skeptical and ended up hanging up the phone. He was so convincing. Got the call yesterday and hung up. Got it again today and played along with the script as the heavily accented man tried to describe what keys to push on the lower left row of the keyboard and tell him what showed on the screen.

Of course, the display never matched his expectations because I use a Mac and an Apple keyboard. Eventually his frustration showed and he passed me to his "supervisor" who walked me through the same drill. Eventually he concluded I had an Apple product and asked me to enter an address. I said I thought you were Microsoft support so how could you fix my Mac?

He said the first caller made a mistake and misidentified the service; that we were really "an Apple-authorized hour tech service. I continue to get the calls as well. I string them along for a few minutes telling them my computer is down and i begin to boot it up. Again i'll set the phone down and go about my work until they hang up.

That number is the anal sex hotline, sometimes they'll listen to it for a while. I have been approached innumerable times in the past but I have received three calls in the last two days each caller with what appears to be an Asian accent - either the Philippines or India!

I do not possess a Microsoft based computer so I can fein interest and play along with these fools. I usually just thank them for their concern and tell them I am too busy at that very moment to do anything and will they call back later.

However, today I asked the last caller - a male - how he had identified me as a Microsoft user and would he, please, tell me my name. With that he called me a "fg bd" and "to go to hell"! I then feigned deafness and requested he repeat his comment - which he did! I then hung up! Not a very pleasant time waster! I got 2 calls today from a "Windows Technical Support," and like the other commenters it was a heavily accented caller in a noisy call center. Never heard such vile language from a telephone solicitor before!!!

Clicked a link that brought up a screen that read something like "Windows Security: His computer blocked up after they were in and installed something. They then asked for Bank info to get payment set up for a 2 year monitoring system.

Can files be removed from a computer through logmein? It depends on the level of access given to the attacker. Then a help command came up and he was told to right click on the icon on the top left corner html help.

No clue what happened from there. I'll not try to find and remove it. Unfortunately, calling them names, including a correctly descriptive one is water off a duck's back. I have received calls from these clowns off and on for a couple of years. Always the same setup with the same results. Telling them I know they are scammers and there is no way they are getting at any of my machines just means they call again later, hoping to get someone more gullible. I received a call today from "David".

It was a slow day so I decided to jerk him around a little bit:. Hello, may I speak to my name. This is David with Windows support, calling you because we are receiving errors from your computer. Your Windows 7 computer. No, your Windows computer. XP is a Windows operating system.

Did they not teach that in Indian Tech School? We are receiving the following errors. He then rattles off some techno mumbo jumbo. I have seen no errors and all machines are running fine. How do you see my errors? We have access to log reporting over the internet. We can review your logs with you and fix them persistent little bastard. Most have given up by now Tiring of the game, I finally tell him that I really don't have time right now to deal with this.

Give me your real name and phone number and I will call you back when I do. Windows support hung up on me. Just had a call from these scammers this lunch time, typically Indian lady explaining to me that she wanted to help with a problem I was having on my Windows computer!

Funny that as I have apple!! I told her that Windows don't ring people that haven't asked for help, with that she shouted down the phone for me to shut my mouth! Plus other gratuities, the line was really bad so thankfully didn't get everything she said? I hung up and hard shutoff my computer when they asked to refund. I've lost track of how many times they've called, it's been going on for at least 4 months now, and it's times per week all during pm just this week alone they've called twice already and it's only Tuesday.

My parents were the ones who got the first initial call and fell for it, but wised up when the guy started asking for pass codes and numbers. I'd really like to know if there is any way to get them to stop calling. I've tried telling them we don't have any computers anymore several times now and they're still calling.

Mom has threatened them with police action that was yesterday. Didn't stop them from calling this evening. I've heard suggestions of using a whistle or an airhorn next to the phone.

Anyone know if those actually stop the calls completely? Reporting to the appropriate federal department is the only way, it seems. Or letting Microsoft themselves know, but both optiokns require you to keep a note of the telephone numbers. Unfortunately, very little can be done to stop them. A police report is advisable to document the attempt, but they won't likely stop since they are likely beyond the reach of law enforcement. A caller id blocker is a good tool.

I bought one on Amazon for forty dollars and it has stopped all of the scam calls I used to deal with except those that block their spoofed phone number. It comes in as "Private" or "Unknown" caller so the box doesn't know how to block it. Too bad I could not find one that could be set to automatically reject all blocked caller ids. I should have looked harder. I've gotten at least 7 calls from these jokers, always between They have used , , and area codes.

Even though I told them that we have no Windows systems in the house and that I know that they are a scam and to quit calling this number, they still call. I'll have to use some of the methods recommended here.

I've been getting calls from these scammers every few days. I know they are scammers and I get a kick out of annoying them. They always say that there is a problem with my computer so I ask, "which one? They say something like "your personal computer" and I say, "which one? Two calls this week. One yesterday afternoon and one at 6: I fear I was not as polite as you. I questioned their sanity calling before 7 a. Unfortunately, I have an elderly friend age 90 who spent an hour on the phone with these clowns.

He did say that when they asked for his credit card he hung up. I fear that they have infiltrated his machine. I have asked him a couple of times if anything seems out of the ordinary and thus far he has not noticed any ill effects.

I got this call and gave them remote access to my computer and they showed me a bunch of malware I had. But when it got to the point of making a payment it sounded very fraudulent and I googled it got to this page. I didn't pay and hung up on them after telling them this was a scam. Im scared that they now have sensitive information of mine. What do I do to ensure that nothing bad happens to my computer or takes my information.

I've had extended calls with "Peter" in the last week, and the first time I told him I was going to contact microsoft to verify, he got really mad and told me he was going to lock up my computer so I could never use it.

The last one Today told me that Windows isn't Microsoft and they will have no knowledge of their tech support. He said both times he was calling from Sacramento. I keep putting the numbers on my call block list, but they are going to have more phone numbers than I am allowed to block. I was hit with this scam and was taken in. It was really professional and since most work is outsourced anyway , it is the American way. Then I started thinking about it when they called my wife back and I was gone.

So , I returned home and the numbers were not 24 hour numbers. COM , clean my computer, changed every password and yes stop payment on the fraud. They are good and when I was talking to them I was running questions on Ipad to check numbers and scams and found nothing. Problem is I did not ask the right goggle question.

I have been getting their calls for many months. I usually say something quite rude and hang up. Yesterday, I received 5 separate calls, the last 3 from a US area code, with a very American-sounding name showing on my caller ID. I wish there was some way to just get them to stop calling. It is endless harassment. This is less fun than the Nigerian prince who is trying to get his ex-bribery funds out of the country.

Just off the phone from "Washington" - can not call this number back. Started as a call for Microsoft tech that they have notified us several times however we never answered. At the end, after he was telling me how smart I was, I said not today but thanks Can't imagine how many of these calls they make with all of the noise in the background.

But I am sure they do get people and take them for a ride. Got the same exact call from a number in NY. I was being really rude and asking a of of questions as I didn't trust what they were telling me to do. He just hung up on me. I googled "Windows tech support calls" and landed here. I laughed out loud when I read this. Bunch of jerk offs.

I received a call from "Jack", obviously from India. I explained to "Jack" that I was presently providing care to my elderly mother and it was a bad time for me. I requested "Jack's" call back number, but he was so very nice. I then told Jack that she required a lengthy breathing treatment and again requested his call back number. Being ever so thoughtful, Jack then offered to call back in 20 minutes.

I then asked "Jack" how the weather was in India and hung up the phone. It has been one day now, and sadly, "Jack has not called back. I really would like to play some more, as I am retired and have a lot of time on my hands.

I think if If am lucky enough to receive another call from Jack, I want to ask all kinds of questions, so to waste enough of "Jack's time" that it lessens the amount of people he can call and try and scam. Have fun with "Jack" and perhaps "Jill" at some point later, but remember to keep these people at arms' length. Like a a cornered beast, they tend to turn on you when angered I overheard my son talking to someone on the phone. I asked who he was talking to and he informed me it was windows tech support.

He was on his own personal computer and the screen was going wild with activity. I told him to hang the phone up and do a hard shut down on his computer. The indian guy called him on his cell phone and had him to go to a website called hamachi or something, giving him access.

My son 12 gave the gentleman his name, email address and cellphone, which was the one he called him on. What do I need to do to ensure that the program is off his computer and if our other devices are safe on the same router. You might like to follow that with a malware scan. These jerks have made it a daily routine to call me asking for my husband. The idiot just kept on talking even after I told him he was a scam artist and the phone conversation will be recorded and monitored.

That still didn't stop him. They are now calling from different area codes. I have told them we didn't own a PC, you name it. Still doesn't work and they become angry and speak over you. I've just had about all I can take and can't even call the number back because a recording comes on that the phone number cannot be dialed.

Every single day for the past 8 days, I cannot take this anymore. The best answer is to just hangup, Marie, and hope for the best.

But do take the time to contact your telecoms regulator to make a complaint. Why would they care if the FBI was recording them? They're outside US jurisdiction. The "area codes" that they're calling from are all spoofed. They can appear to be calling from wherever they like. Microsoft has closed enough of them down which suggests a few of these scammers are operating out of the USA. Somewhere they got my name and my cell phone number. The first time they called me, it was a male Indian accented "tech" and as soon as he said he was a windows technical support specialist I became wary.

A windows tech, not Microsoft? He wanted to let me know I had windows issues on my computer and, if I remember, he rattled off an IP address, of which I don't know if it was mine or not. I have three computers and three or four phones running off of a WiFi plus a Kindle Fire. Anyways, I said I wasn't having any issues and didn't have time. Call two came the next day with a female Indian tech. I told her I was not at home and hung up.

I looked up windows tech support on the internet and that is how I came to this and other information pages. I got a third call, a female Indian "tech" and asked who it was because they asked for me by my first name again. When they told me I said I know you are a scammer and to quit calling me. She got very defensive and said they are required to call. I said then have Bill Gates give me a call and hung up.

Hopefully after throwing the scammer word at them I am off their list now. Again, interesting that they had your name, Dan. We're looking at revisiting this topic soon, thanks for your feedback Dan!

For the past couple of years I've been receiving these calls, so I decided to have some fun and see how long they would play. Well it was longer than I thought. Kept them on the phone for over 30 min. They kept wanting me to press the windows key, just kept telling them I didn't have a windows key. I got transferred to 3 different support reps, all trying to find my windows key lol. Then they told me to just type 'www'; asked where, they said anywhere lol.

Told them I had a special keyboard for the blind and there was no windows key This went on for 30 min. So, now the question will be when is the next time I get a phone call back. I had blocked the original 5 phone numbers, this one came in as 'blocked' But, hey I kept them from calling a number of other unsuspecting 'Marks', so I did my good deed for the day: National telecoms standards departments are the only outlet, really. You could also contact Microsoft themselves - http: I told her that another person from her group had called me just behind her the other day, had told me that the original caller was going to call me back like she just had, and was going to give me an address to send my machine to and they would fix it.

I needed the machine so I kept it, but where the hell are my "mouse" buttons, I had to figure out how to right click, I use that feature constantly. I'm so glad that somebody else knows what I want and need, they saved me from making my own decisions.

I usually tell them that I fought so they had the right to their stupid opinion, just don't be trying to sell it to me. I have had these folks call here at least 5 times in the last year. Today a woman called me and had to suppress laughter while she tried to say the lines. Told her to get a new lie. Just to let you all know, "Microsoft" were on the phone again this morning; twice!

First time to tell me I had won a euro prize and if I went on my PC and followed their instructions, the money would be mine. I will see what tomorrow brings. I wonder, was the Microsoft support you spoke to "legitimately" at an Asian call centre? However, since I am semi-retired I get a kick out of running these assholes around and around. I even got one so upset at me, because once he realized I was smarter than him and was jerking him around he yelled and screamed at me and broke his phone!

The calls I get are from numbers like Which when I try and call back says the number is disconnected. It is kind of amazing that with all our technology you would think the phone companies could provide some measure of security and authenticity of calls we receive through their networks.

I mean with all the money they are making off of us Remember when the internet was a phone book and you could by simply asking the phone company when they came out to hook up your phone and give you your phone number that your name, address and phone number be listed as unlisted before it was published.

Ahh the good old days. Thanks for posting this, it has saved me time and money. A few weeks ago I contacted Microsoft about a problem with Windows They contacted me a few days later and using remote software they sorted the problem out for me. This morning I received an unsolicited phone call from "Lisa", who said she was from Microsoft and that they had identified my PC as being infected with Trojan Horse viruses, could she remotely access my PC and remove them?

Having just woken up from a late night out, I wasn't exactly firing on all cylinders, but I was suspicious, I asked her to ring me back, I then googled "scam calls from Microsoft" and found this website. She did ring back and I told her I knew it was a scam and hung up. She has not phoned back. To add to the information available, I am currently in Spain where we have a landline telephone.

Family and close friends are the only people to have this number, until I gave Microsoft this number to sort out my problem, I think an MS employee has sold on the information or, more unlikely their database has been hacked. I was just called an idiot when I told the caller that I was tired of getting such scam calls and he should be ashamed of earning a living preying on people.

He then challenged me to prove it was a scam. I said Microsoft didn't have that phone number and he then told me Windows was not Microsoft. When I continued to berate him, he just kept calling me an idiot.

How they should be ashamed of what they are doing in stealing from vulnerable people. Usually gets a hangup immediately, and it is very satisfying! I get one of these calls every other week or so When I have time I like to string them along for a half-hour if possible.

If he asks about my operating system I tell him I run While I had him on today I found your website and told him I had a video running Anyone who plays the video gets my thanks! I think the "clueless" aspect of these people is the only thing that typifies them. It's all cynical, scripted work. Got a call this afternoon and told him I don't want to buy tech support and am too busy to take the call. He insisted he was not selling computers or tech support.

I said to give me a call back to prove he used a really l the call. I said to give me a call back to prove he used a real. He gave me sounds suspicious but I got too busy to call. I had said to call back in 2 hrs, and he did, but I'm handicapped and couldn't get my laptop till hubby came in.

Got calls the last three days in a row. The next day got the call and told him I didn't have a computer. He said he had my "computer license" in front of him. I told him again that I didn't own a computer.

Today they called I acted concerned and told him that my roommate Bob had the laptop at his office and the should let him know immediately. I gave them the number of the branch office of the FBI. It should be an interesting conversation. I get these calls all the time and just love messing with them. I let them give me their spiel and then I ask one or two questions or make a statement:. If you are from Windows and my computer is sending you messages, what is the IP address of the computer?

I usually have 3 or 4 computers running at the same time, please tell me the name of the computer sending messages. Same thing, they start sputtering. I don't run Windows, we only use MACs. They hang up 4. My favorite, just stick the phone in front of my sound system and let them listen to the TV show I'm watching.

It all depends on how bored I am as to what response they get. These callers are idiots. I get lots of these calls. For some callers, I waste their time until I get bored. Others I say I'm busy and hang up. The most recent caller wanted me to access supremofree. I verified that it was a remote access site, and told the caller I had no intention of giving him access to my machine, and then huung up.

I received a call this morning from the scammer, telling me in his thick Indian accent that his name was Alex Gordon. I told him you are calling from India and your name isn't Alex Gordon. I just got such a call. First, the ID of the caller was hidden which on its own was suspicious. He gave the same narrative with an Indian accent.

I asked him he should tell me the brand of computers I am using if they have such a system that detects some error on my system a world away.

Of course he got no answer to that but was defensive with statements on why I am at risk. I just got this call. I hadn't heard about this scam before, but I'm always leery of calls from 's that are cloaked on my caller ID. I refused to do anything to my computer while on the phone with him. I asked for his number and said I'd call him back.

Naturally the number was bogus when I called it, prompting me to google the scam. It's gratifying to find it was indeed a scam and that my paranoia was justified. Thank you for posting about this! Well that's a record: Normally they come in about two or three months apart. Since I do not run Windows on my computer I have to laugh as soon as the caller states, "This is I can't seem to get rid of the infestation.

Vipre Anti virus doesn't show anything wrong but every website I go to ends up going to a page that says I need to call this number. It's the same for Edge, Explorer 11 and Chrome. Does anyone know how to get rid of the warnings? I'd recommend a more reputable option, such as Avira or Avast, and using malwarebytes Anti-malware too.

Got one this morning. Asked him what version of Windows I use, since all are registered copies under my real name, which he had already. He said he couldn't see it. I asked him how that's possible, since if he worked at Microsoft they'd want to have as much info available to their call reps when cold calling a customer for security challenges I work in a call center for a health insurance company that does both inbound and outbound calls, we see pretty much everything.

I started laughing and hung up on him. I get a couple of these a month; next time I'm going to mess with them.

Somebody called me this morning claiming to be from Windows Support. I sensed a scam, but I decided to string him along.

He said there were multiple people around the world trying to get into my computer, including two people in Nigeria. I finally shut him down by asking him for his Microsoft ID not even sure if such a thing exists at which point he told me that microsoft has nothing to do with Windows, they just build the computers.

I started to disagree with him and he just hung up. Thanks for sharing that Mary. Good to see your sense tingled, but sad that the scammers' tall stories continue to baffle.

There was a very credible pop up stating that I had some sort of problem with my internet provider and that I needed to call for immediate support. There was another message saying that the support was provided by Microsoft. I could not skip the message nor delete it so I called the number. I am french and so is the company that sorves me internet. The guy named Shawn Miller did not speak french and I was annoyed.

Anyways, I followed is instructions up to the point that he got acces to my computer but when he started asking questions of confirmations I got suspicious and told him so. He started making very fast transactions on the sreen and I turned off manually my computer. He then hung up the phone. I guess I've been hacked.

Same "window key" and letter "r" at the same time and same "support" adress taht I had to type in. If you turned your PC off, there;s a good chance you stopped things before it got bad. But you need to install anti-virus and antimalware software and sort it out. Blaming Microsoft is really not the answer.

The scammers who called you are to blame, not thousands of people in Redmond. As for switching to Mac - you already own the hardware, if you want to switch, why not switch to Linux? This just happened to me yesterday with a fake virus warning that popped up on my laptop and it locked up and wouldn't do anything.

The warning said my Internet provider was blocking malicious malware and to call immediately. Unfortunately I did call and let them take over the computer briefly, but then got suspicious and called my Internet provider on the other phone and they confirmed it was a scam so I shut down the computer and hung up on the scammer.

Now I'm just not sure how to make sure my computer and WiFi are safe. Will be resetting and re-installing OS. Is there anything else I need to do before using the laptop again? You should also make sure you have a good antivirus solution. Bitdefender is a good starting point in your research. The best reply I've found for me after stringing them along to waste as much of their time as I can with the 'I'm sorry, would you repeat that', to 'no, my computer isn't on', and 'waiting' while I boot it, 'sorry, my computer's slow', and then not being able to understand which key I'm supposed to push, "It's the one in the lower left with the Windows symbol on it," 'Sorry, I just don't see it' to finally being asked what the key says, 'It's got an fn on it.

They hang up really quick. Just had a call 10 minutes ago. I'm in the UK. The man called me by my previous name and talked about zip codes so obviously my spidey senses went up! I challenged him, asked him for his name and the address from where he was calling and he got rather aggressive.

I then asked him to tell me how he intended to 'fix' my computer and how much it was going to cost. Rather annoying but I can see how someone not computer 'savvy' might be taken in.

I'm suspicious of any unsolicited call so he picked the wrong person. I just got one of these. Most disturbingly, in order to present themselves as on the up-and-up, they recited to me my Windows security key - a very long alphanumeric string with dashes to break it up. How did they know this? As for how they gained your security Did you compare it against the key on the back of your computer, or on the disc box for your version of Windows, etc?

They had me enter a command - I forget which one - that resulted in a bunch of stuff scrolling down on my screen, culminating in the said string.

It's not on any of the stickers on my computer. I don't know if I have a disc box for my version of Windows, as it just came loaded onto my laptop when I bought it. Well, when I see a phone call from one of these numbers, I answer my phone with the following.. Got this call this morning and of course knew immediately it was a scam but wanted to waste the caller's time for as long as I could to keep him busy and away from people who might be fooled.

I got the call at 8: I said, you're calling me from Microsoft and it's 8: Are you in Washington? He said, yes ma'am, Washington. I said, Washington DC or Washington state? He kept saying Washington, and even said, "Washington DC. He said, "It's 8: I live in the Pittsburgh area. I receive phone calls from India claiming to be from VAPeSecure wanting to refund a payment I made to them 10 months ago. Allowing them access to my computer, they tried to get banking information.

When I refused they insisted the refund could be done through Pay Pal. Logging into my Pay Pal account, my monitor went dark for at least 5 minutes. Now realizing I'm being scammed, I ask the voice on the phone what it is he is doing that I can't see.

He asks me to read off the amount, then panics claiming he hit the "9" key too many times by accident. I'm screaming at him that I know it's a scam, I demand he break off control of my computer.

I try to shut my PC down, He installs a program that locks my system preventing startup. I call him some choice names hung up. It's been a week, No one has hacked my bank or Pay Pal account. I have contacted my financial institutions. I allowed remote access to my computer then balked at giving my checking account info. I will see a computer specialist tomorrow. Here is my question: I was on my laptop. The next day I got a screeching warning box and message to call an number.

How did they do that??? Not a phone call, all happened on my computer. Then I called the number and allowed them access before I balked.

I've been getting calls that show up "Private Number" on my phpne for the past week. Normally I don't answer my phone unless it's someone I know personally I also use Nomorobo. Today I answered and got some idiot from Mumbai telling me that he's from "Windows Support". I yelled "bullshit to you" and hung up immediately.

The worst thing about these people is they'll make ten calls, and hope that at least one of those ten will be some person who is not savvy enough to realize it's a scam senior citizens are the most vulnerable. Had the scammers call me twice today with the same script. Always suspicious, I shut them down immediately. Words the the wise: Don't open any e-mail that is not from a familiar source. Finally, the IRS only communicates with you through the mail, not by telephone calls.

I've received several of these calls. Last time after wasting their time I overheard one of the callers colleagues say "just send him the chocolates". That must be a code phrase to discontinue the call because they immediately hung up.

So the next time they called we wasted a little more of their time then stated "just send me the chocolates". I asked what did you say? They hate for you to waste their time but we are still curious what that code phrase might mean. I have been receiving these calls from India for months now. I received one yesterday Like Joann reported above, and even knowing better, I got taken in. Then he told me that his upper level tech would now complete the work and let me know when it was finished.

An hour and a half later, my computer shut down. I started it up again and things 'seemed okay'. During the night, I woke up and something was on my mind, if this guy is from Microsoft as he says, why would I have to go to another website to pay for the work? I went online and looked up 'rayanddan'.

Tons of people reported these scammers. I called my credit card company to report it. I had caught it early enough. I called LifeLock and alerted them. They flagged my account and it will be following the case. They suggested that I file a report at FTC. I got one of these calls last night and I just can't believe I fell for a it for about 10 minutes.

I'm trying to understand if they were able to get into my computer and if I need to put fraud alerts on my credit cards or banking info. They got as far as me opening the Run program and seeing the errors and warnings and then from the run program opening up a website: On the website was options to download programs: I didn't download anything and at this point knew this was a scam. How it took me that long, i don't know, I feel pretty foolish.

Or is the scam only complete if you download anything or pay for anything. Thanks so much for any advice!! I just got a call like this today for the 2nd time this week. Tell the rep you dont feel comfortable giving him your PC remote access since he called you and that he should give you his call back number and you will call him right back.

Once you have a call back number, call back to verify that its indeed the number of the person who called you. Now call the FTC at hit option 1, then option 8 to report the scam. This is a scam going on here in the USA for years we need to stop this scam from fellow citizens who arent savvy enough not to give these scammers your PC access.

It is our the ones who know its a scam to get a call back number to properly report it. I finally had a phone number come up on my caller id - should I report the phone number to the attorney general? It couldn't hurt, but be aware that the telephone number is probably one of many in use by that particular group. I just dealt with a nasty individual.

Identified himself with a western name. I uttered an oath, told him to stop scamming people and hung up on him. This jerk phoned me back and started calling me all sorts of foul names. I simply hung up a second time. He phoned up a third time and continued his verbal abuse I identified myself as Law Enforcement WPS gave him my badge number and instructed him to remain on the line; that the call was now being traced and that should he hang up he would be charged with obstruction of justice that line plagiarized from "how to prank a telemarketer.

It had the desired effect; he stopped calling me names and terminated the call. What a bunch of brazen criminals these people are!

Incredible that these individuals continue to get away with this. I thought there was a no-call list in Canada. Maybe it is only for legitimate charities based on Canadian soil. Clearly, it isn't working very well. Alternatively, I have also wasted their time by cooperating with them up to a point but stopped short of allowing them to take over control of my computer.

I provided them with an indication that I was uncomfortable allowing anyone except Dell to take over control of my PC and simply did not take that step and refused politely to allow them access. One individual countered by telling me that yahoo was upset with me and that I ran the risk of being fined some outrageous sum of money it was hundreds of dollars BTW unless I complied with their request to turn over control of my computer to them.

What followed was an argument over the phone. I called his bluff and said that if he had the power to execute such threats then I might be prepared to comply but I would have to see that sort of power exercised first. I believe the call was ended again once I identified myself as a Police Officer and asked him to remain on the line. Again, mostly these people are chicken-shit scammers who prey on peoples' ignorance and lack of technical expertise.

They best way to counter these fraudsters is to network, talk to family, friends and work colleagues. Forums like this are awesome! I called them back and told them I was actually from windows support. Now if you're not aware already FDIC is insurance for banks and has nothing to do with windows support. But the guy fumbled and said "sir I cannot provide you with that number" - you can't provide me a made up number??

He immediately hung up the phone while I laughed hysterically. I just got a call from one of these guy yesterday. Called telling me he was from window and someone had hacked into my network and could access everything else that was connected to my network like my phones and iPads and other smart devices. Then he told me he could help me fix it but I had to by this web security after he fixed it. I told him I didn't have the money. He then asked if I could borrow the money from someone then asked well if we just tried your card.

That's when I got mad and hung up. Then I quickly turn off my wifi and shut down my computer. Then looked this up to see if it was a scam and it was. This is the number they called me from saying it was coming from Hartford,ct. I received one of these calls and spent 40 minutes asking how I stop my "children" from catching the infection. The call happened to come during some construction work where I had plastic sheeting covering a bunch of furniture. I made sure to rustle the plastic extensively and explain that I have now wrapped my computer in plastic to ensure that my family does not catch the infection.

As a software architect myself, I found that going to a wild extreme of answering their "support" questions in ways that are at an extreme end of not understanding technology and the associated jargon had two effects: I hope you were entertained, but do remember to keep these jokers at arms' length in future, Michael. Don't give them your time. My personal favorite is to say, "Windows Tech Support?

My phone number should be in your files as a platinum-level customer. I'll need to verify your identity; please respond with the code from Red Baker Seven.

At this point, I observe that there are people pretending to be Windows Technical Support, and while the verification system is new, and a bit inconvenient, the level of security provided is worth the trouble.

I then repeat my request for verification. This can go for as long as I'm willing to be stubborn. Eventually, I accuse them of being scammers, rather than the real WTS, and hang up. I actually got a call from a "Windows Technician" telling me that my computer wasn't able to update Windows. Funny, cuz I was installing updates at that very moment. I told him and he continued his script that I wasn't able to install updates.

I caught him, but he wasn't fazed at all and just kept reading the stupid script. Now, when I get a call, I just tell them to go to Hell and hang up. I received a call today from one, he said he was calling from "Windows Tech Support" because they are receiving pings from my computer for the last three months and my computer was being hacked. He went on to say that my internet provider had contacted them, which he named my provider, and they were there to help fix the problem. He said "I'm not here to sell you anything, we are here to help windows user, it does not matter what windows you are using.

He continued to say "when you go on the Internet, there many sights that you go to and there are hackers who download viruses and hack your computer, so I'm here to assist you to fix it". I am aware of these scammers because this time their pitch was a little different, so I played along. I asked him, how do I know you are an actual windows tech. He said, I can tell you the ID of your computer and if you compare it with what you see on your and it does not match, you can hang up on me. So, he gave me this long ID.

I wrote the number and went to my computer, he said to tap the Windows flag key on my keyboard, he asked, what do I see? I said a window that said run. There he told me to type "cmd", again, what do you see, do you see your user name? Yes, then to type "assoc" that's when I drew the line. I asked what does that mean and what does that do? He began to get annoyed with because I said, I will not go any further until he tells me what it is. He refused for the third time and kept consistently saying he was here to help me.

Since he did not give me an answer, I hung up. The scammer will also send along a form requesting personal and financial information. Richmond Police are spreading the word that this is a complete hoax, aimed only at getting your money out of your wallet.

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1. Facebook scammers pretending to be your friends and family

Facebook has now released a "Work From Home Program" that will allow Americans to work for the titan from the comfort of their own homes. To tens of thousands of Americans, this means that they will soon have a chance to make thousands of dollars every month, from the comforts of their own home.". Work-from-home scam Facebook uses an algorithm to track users so it can provide targeted ads. It keeps track if you click "like" on something, or tag photos from specific locations and uses this. A new Facebook hoax claims that you can enter a “Work From Home” program, and make enough money to live comfortably. Unfortunately, this post is nothing more than another Facebook scam.